When will my order ship?
Orders are generally shipped out on Monday, Wednesday, and Saturday of each week.
Items that are in stock, will be shipped in 1-3 business days depending on what day and time you place your order.
Items that are 'Made-to-order' such as, custom steering wheels, will be shipped anywhere between 2-6 weeks.
'Pre-order' items will be shipped out as soon as the item is back in stock. Items are generally restocked every 3-4 weeks.
Where are we located?
We are located in Escondido, CA (USA)
Can I trust you to provide quality products and service?
We strive to provide the highest quality products possible. We test every single product before we offer it on our store to ensure it meets our quality requirements. These include a near perfect fitment and finish for our carbon fiber pieces and minimal electrical issues for our electronic products.
Each product is inspected before it is shipped to ensure it does have any visual defects upon delivery.
We will replace or refund any product that has any sort of defect as long as proof of defect is provided.
If the product ends up not meeting your quality standards or has any sort of defect, you can contact us at email@example.com to start a return request.
Our goal is to leave every customer satisfied even if they may have had a bad experience with our products. We understand products can sometimes have defects/issues. We understand products may not meet your expectations. We understand buying products online can be a hassle. So we strive to make the process as worry-free as possible by offering reasonably priced products that are of satisfactory quality and are as advertised or your money-back.
If you have any questions about any of the products or need help with product installation, you can contact us any time at firstname.lastname@example.org or the use the chat messenger at the bottom right of the screen
Do you manufacture the products you sell?
No. We do not manufacture any of the products we sell. We source all of our products from manufacturers overseas from China and Taiwan. However, we have done extensive research, experimentation, and installations with our products to ensure we can provide expertise and knowledge when it comes to our customer service.
Do you dropship your products?
No, we do not dropship any of our products. We keep most items in stock unless the item is made-to-order. Made-to-order products still go through us before they are shipped to you to ensure the correct product is sent and that the product is not damaged/defective before being shipped to you.
Do you offer any warranty?
Yes. All of our products come with a 1 year warranty against manufacturer defects.
Do you offer installation?
Yes we offer installation. Contact us to schedule an appointment. We are located in Escondido, CA
What shipping companies do we use?
We use UPS for larger items and USPS for smaller items. The shipping speed is dependent on your selected shipping option at checkout. Tracking will be provided for all orders no matter which shipping option is selected.
How can I contact someone for help?
You can contact us using one of the following four options:
Contact Page: https://www.inlinesixauto.com/pages/contact
Chat with us using the messenger at the bottom right of the screen.